Frequently Asked Questions
Why Join?
Each customer will automatically earn 4 points for every order placed between £60 and £100. You will need to register (create an account) which is quick & easy and that will automatically credit your loyalty account with a **BONUS** 2 points.
Other ways to earn points:
Follow on Instagram = 2 points
Share the Honeybee Blooms page on Facebook = 2 points
On our homepage you’ll see a grey star ‘Loyalty Scheme’ button which when logged into your new account you’ll be able to view your points balance and also redeem your points with a discount code once you have earned enough etc.
Like a Boots Advantage card only for flowers.
20 points = £5 OFF
40 points = £10 OFF
60 points = £15 OFF
Register and order today to get started!
FRESH FLOWERS
Order Change Policy
There is a grace period of 30 minutes if you need you to amend your order (delivery date or address) before your order is processed. After this time, changes are not possible. We appreciate your co-operation and understanding.
Returns & Refund Policy
If you are unhappy with the condition of your flowers on delivery, you must inform us within 2 hours. Please contact us prior to returning any order to us and advise your name and further details. Flower orders must be returned to us the same day as delivery. A refund to the original payment method will then be processed.
FAUX WREATH & GIFTWARE ITEMS
It is important to us that you are completely happy with your purchase. If for any reason you aren’t then please contact us as soon as possible. You can return items to us within 7 days of receipt and receive an alternative product or full refund to the value of the original product(s) purchased. Please contact us prior to returning any product(s) to us and include your name and further details.
Please note that you are responsible for the safe return of the product(s). Products must be returned in a resalable condition, and carefully repackaged in the original packaging. We recommend that you use an insured and trackable delivery service and request and retain proof of posting for any items returned.